Our Global IT Consulting client is seeking several ServiceNow Professionals (ServiceNow Developer, ServiceNow Sr Developer, ServiceNow Implementation Lead, ServiceNow Technical Architect).
This is a permanent employment, located at our client's Canberra or Melbourne office. Due to security clearance requirements for these roles, candidates must be Australian citizens with at least a baseline clearance, ideally an NV1 clearance.
ServiceNow Developer / Senior ServiceNow Developer:
As a ServiceNow Developer, you will:
- Provide software configuration, analyze technical requirements, and develop technical solutions across various areas.
- Design and develop application modules, workflows, and catalog requests to meet client needs.
- Define technical scope and advise clients on ServiceNow implementation strategies.
To be successful in this role, you should have:
- Experience with ServiceNow Workflow, Customer Service Management portal, and Integration Hub.
- Experience managing client relationships, conducting workshops, and translating business needs into ServiceNow functionality.
- Expertise in one or more ServiceNow applications: ITSM, ITOM, CSM, HR, or IRM. (Security clearances may be required for some projects.)
It is desirable if you have:
- Exposure or experience with ITSM or CSM.
- Strong oral and written communication skills to contribute to service excellence using Agile methodologies.
- ServiceNow certifications (preferred).
ServiceNow Implementation Lead:
As a ServiceNow Implementation Lead, you should have:
- >3 years' experience implementing ServiceNow solutions
- Hold ServiceNow System Administrator or similar certification
- Demonstrated experience with ServiceNow ITOM, service mapping and discovery, event management, and IT Service Management
- Strong Javascript skills
- Capabilities / Certifications in at least one of the following is desirable: SPM, Service Portal, and IntegrationHub
- Experience designing, deploying and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment
- Lead and develop the skills of a team of engineers
- Understanding of IT infrastructure operations.
ServiceNow Technical Architect:
As a ServiceNow Technical Architect, you should have:
- Experience in architecting ServiceNow solutions, in particular solutions leveraging the ServiceNow Common Services Data Model.
- Understanding of IT infrastructure operations and service delivery.
- Demonstrated experience designing solutions hosted on AWS.
- Proficient in Javascript.
- ITIL certification.
- Deep experience designing, deploying and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.
Apply now for immediate consideration - contact Carissa Burgos on 0262689778 quoting Job Reference: #262178.
Please note: Only shortlisted candidates will be contacted. Thank you for your interest in the position.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
