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Data Centre Support Engineers (VMWare/ Windows Server)

Job Title: Data Centre Support Engineers (VMWare/ Windows Server)
Contract Type: Permanent
Location: Perth CBD, Western Australia
Industry:
Salary: Negotiable
Start Date: June 2018
Reference: 181912_1520385698
Contact Name: Lisa Williams
Contact Email: zaaron.crosby@peoplebank.com.au
Job Published: March 12, 2018 18:06

Job Description

A leading Global IT Company is seeking to engage a number of Support Engineers to work in a Data Centre environment ensuring the availability of critical data centre infrastructure through pro-active monitoring and event management. You will have an opportunity to work for a client in the mining industry.

The successful candidate will be a true technical "all rounder" in the VMWAre/ Windows Server space forming part of a technology team of experts running an operations centre resolving critical incident to closure.

Position Responsibilities:

  • Rapidly troubleshoot and solve complex technology problems to restore production system availability in a structured, timeous manner.
  • Manage and execute infrastructure Business Continuity Planning (BCP) and Disaster Recovery (DR) processes when required.
  • Review root cause of incidents and work with appropriate teams to ensure continuous improvement of the technology environment.
  • Apply effective risk controls to identify potential threats and minimize or remove a service impacts.
  • Maintain and analyse metrics to identify trends, capacity forecasting and planning inputs
  • Manage technical operations with adherence to strict SLAs for Availability, Incident and Problem resolution.
  • Ensure service management processes are applied properly and consistently.

Essential Requirements:

Strong, recent commercial experience in the provision of data centre operation services and expertise to enterprise clients is required, specifically:

  • VMWare operations
  • Windows Server operations (preferably Microsoft Windows Server 2012)
  • Storage technology operations (preferably EMC technologies - Data Domain, VNX, Isilon).
  • Resolution of major incidents
  • Monitoring critical infrastructure
  • Troubleshooting

People who are bilingual in Spanish are highly regarded and encouraged to apply as support is offer globally to Spanish speaking countries.