Our client is seeking an experienced Technical Support Specialist to join their Network Delivery team. The team is responsible for performing IP detailing, design and activations activities with IP networks and associated infrastructure.
Key accountabilities will include:
- Tasks will be to perform Detailing of IP Addressing for customer network orders prior to hand on to staff for network builds (and potentially be involved in the network design and build).
- Delivers end to end Order to Activate for the company's various systems
- Deliver the best possible customer experience to the 'Customer Required Date, Standard Provisioning Times' and the Metrics that Matter performance KPIs.
- You will contribute to help the company become a World Class organisation providing world class IPD services to its customers globally.
- Configure, test, commission, and accept new customer services and Network elements that are complex in nature.
To candidate:
- Expert knowledge Data networking products, LAN/WAN/Wireless/IPTEL technologies, and IP VPN Network planning and Design/Implementation. TCP, UDP, and IP is a must
- Cisco & Juniper certified - CCNP, JNCIP, JNCIS accepted
- Experience in designing of IP networks a strong advantage.
- Proven ability to work collaboratively with architects, sales and commercial customers
- Ability to communicate technical solutions to customers and peers
- Exposure to Firewalls Checkpoint, ASA, IPS, Juniper SRX's
- Extensive hands-on experience with large L3/L2 networks
- Sound understanding of Data Centre Technologies
Please submit CV in WORD format ONLY
