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Service Desk Officer

Job Title: Service Desk Officer
Contract Type: Contract
Location: Adelaide, South Australia
Industry:
Salary: Negotiable
Reference: 180660_1516248904
Contact Name: Karen Detablan
Contact Email: Karen.detablan@peoplebank.com.au
Job Published: January 18, 2018 17:50

Job Description

As a Service Desk Officer you will be the initial point of contact for providing superior Level 1 technical support to internal clients, this includes PC support, network component hardware and software, servers and application systems.


To be successful you will have:

  • Approximately 2+ years commercial experience working in Helpdesk support
  • You will have an understanding of networks, servers, specialised software and desktop computers in a large scale computing environment
  • Show initiative in the resolution of customer related issues
  • Demonstrate logical approach to problem resolution and well developed analytical and diagnostic skills
  • Excellent communication skills
  • Knowledge of ITIL is highly desirable

You must also have high-quality problem solving and analytical skills. You must have the ability to think on your feet, be flexible and self-motivated.

If you demonstrate the relevant experience and are ready to join a team of professionals on an exciting project, please call (08) 8112 7400.