Planning Support Officer

Job Title: Planning Support Officer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Start Date: ASAP
Reference: 239800_1633399358
Contact Name: Kerrilee McInnes
Contact Email:
Job Published: October 06, 2021 10:21

Job Description

Primary purpose of position

The Release Support Officer will be responsible for supporting the team by assisting with project management tasks, providing administrative and logistical support.

The role requires well-developed organisational, communication and interpersonal skills, as well as the ability to work independently and within a team in a dynamic environment.

Key accountabilities

Our client is seeking a Release Support Officer to support the Infrastructure Planning team. The Release Support Officer will provide a wide range of experience, knowledge and skills, including, but not limited to:

  • Provide project and operational support, including monitoring and reporting on project plans, milestones, and deliverables, to ensure time, cost and quality indicators are in line with approved project plans
  • Update and collate documentation and records regarding issues, policies, and practices to ensure the delivery of projects complies with agreed project management methodology
  • Assist the team by providing a range of secretariat and administrative services, including coordinating meetings for Director and team members, preparing agendas, meeting documentation and other tasks to support program management delivery
  • Communicate with relevant stakeholders to provide updates regarding project status and implementation issues
  • Contribute to achieving effectiveness of Director and team members by identifying, prioritising and determining urgency of the critical issues requiring attention and support
  • Work cooperatively and demonstrate a continuous improvement and growth mind-set by contributing and testing ideas for improving work practices, collaborating with internal and external business areas, to achieve objectives and work outcomes
  • Assist the team in general administration and project duties
  • Support the program by booking rooms for meetings and be the interface with stakeholders e.g. colleagues from other agencies

To be successful in the role, you will have:

Knowledge & Skills

  • Takes proactive ownership of assigned work and work independently to drive delivery of the solution that meets outcome
  • Makes competent judgment call on when items need to be escalated to Director
  • Make decisions that are based on professional judgement, evaluating risks and in the context of a complex and changing environment
  • Refers to appropriate governance for decisions that require significant change to strategic approach
  • Maintains efficient line of communication with all key stakeholders
  • Exercise judgement, analytical skills and knowledge of systems and concepts to resolve issues not always governed by standard practice


  • Years of project officer experience
  • IT Project experience
  • Experience with visualisations and process mapping tools like power point and vision etc
  • Good understanding and hands on experience on MS Office, MS Project, MS Visio, JIRA and Confluence


Relevant Project Management Qualifications

For more information or to apply, please contact Carissa Burgos on 02 9137 8700 quoting Job Reference: 239800