Network Support Engineer

Job Title: Network Support Engineer
Contract Type: Permanent
Location: Homebush, New South Wales
Salary: Negotiable
Reference: 187488_1535089464
Contact Name: Colby Zurlini
Contact Email:
Job Published: August 24, 2018 15:51

Job Description

  • Jnr to Mid-Level role
  • Specialist in Voice and Unified Communications
  • Based in Sydney's Inner West

Our client, a leader in the Australian IT&T services industry, are looking for a Junior to Mid-Level Technical Support Analyst to join their Technical Sales team. The team is responsible for being the technical point of contact for all things Unified Communications.

The role:

  • Supporting a rapidly growing team of Account Managers and Technical Sales professionals
  • will attend customer proposal meetings to respond to technical queries that may arise.
  • Provide technical information to internal groups on Unified Communications (Cisco, Avaya, Mitel and NEC).
  • Attend customer proposal meetings to respond to technical queries that may arise
  • You will have the opportunity to be upskilled within the Network, IP Telephony (Unified Communications) and Cloud domain
  • Opportunities to become the company's subject matter expert and work for a leader in professional services
  • Full training and defined career plan

The candidate:

  • 1-4 years' experience within IT Support.
  • Substantial knowledge and understanding of Unified Communications comprising of multi-vendor technologies such as Cisco, Avaya, Mitel or NEC.
  • Knowledge and understanding of Cloud technologies would be beneficial.
  • A strong work ethic combined with a good eye for detail.
  • Excellent verbal and written communication skills.

For more information please forward any questions to quoting reference: 187 488