ICT Service Management Subject Matter Expert

Location: Canberra, Australian Capital Territory
Job Type: Contract
Posted: 21 days ago
Contact: Kasey O'Halloran
Discipline:
Reference: 193677_1554082221

Our Federal Government Client is seeking the services of an experienced ICT Service Management SME for a contract role. This is an initial 12 month engagement with long term extension options and is working in South Canberra.

Within this role you will be responsible for:

  • Participating in the requirements gathering process to confirm service management requirements for the replacement Internet Gateway Services arrangement.
  • Lead and/or contribute to the implementation of assigned elements of our Client's Cloud Implementation Plan and internal service management related service improvement plans.
  • Provide service management related subject matter expertise for the establishment of large-scale ICT service management arrangements, the establishment, integration and governance of ICT service management arrangements in multi-vendor environments and the delivery of ICT service improvement initiatives.

To be successful in this role you will possess demonstrated experience in:

  • The establishment, integration and governance of ICT service management arrangements in multi-vendor environments and the delivery of ICT service improvement initiatives.
  • Strong written and verbal communication skills and the ability to effectively contribute to the development of cloud-related policies and operating and governance arrangements.

Apply now for immediate consideration - contact Kasey O'Halloran on 02 6245 1740 quoting Job Reference: 193677

Due to security clearance requirements for this role, candidates must be Australian Citizens who currently hold or are able to gain Federal Government Security Clearances to apply.

Please note: only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.