About the Role
The EL1 Assistant Director ICT Learning & Communication is accountable under broad direction to undertake complex work that delivers quality outcomes across the functions of the business.
The Assistant Director ICT Learning and Communications will lead a team responsible and accountable for the design and development of the ICT learning and communication packages for the OCIO. This critical role will provide high quality learning and development packages and products for internal and external audiences. The position will take ownership of the OCIO's Knowledge Management solution and oversee all communication products for the division to ensure quality and consistency and with Agency expectations. The Assistant Director ICT Learning and Communications is accountable for maintenance of many communication mediums including via the agencies Intranet. The Assistant Director ICT Learning and Communications will ensure that all learning material and communication artefacts meet accessibility standards in line with the expectations of the Agency.
The position is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the business to advance interests across a range of forums.
Responsibilities may include but are not limited to:
- Development of training packages using a variety of mediums ensuring adherence to accessibility requirements.
- Develop and distribute high quality targeted communications on behalf of the branch and the OCIO.
- Engage with ICT and business areas to undertake training needs analysis and develop skills development plans.
- Be action oriented to evaluate change impacts, conduct training needs analysis, provide capability uplift solutions, and manage training plans to support staff to adopt new processes and systems.
- Lead and champion the Division's understanding of Assistive Technology user specific learning requirements
- Foster collaborative relationships that build and promote a quality service offering for OCIO
- Lead cultural growth and capacity building within the OCIO as part of a comprehensive professional development program
You will have
- Provide expert advice on policy, complex problem solving and issues management for internal and external stakeholders.
- Recommend strategic directions for area of responsibility and consider wider agency implications when making decisions
- Build capability in a team environment through coaching others, providing performance feedback, conflict resolution and encouraging career development.
- Ensure quality outputs including that employees maintain a high level of specialist, professional and/or technical expertise.
- Undertake work activities with an awareness of their possible impact on strategic, political or operational outcomes for the agency/program.
- Monitor emerging issues in a field and for identifying impact on agency priorities as well as engaging with risk and undertaking risk management activities for area of responsibility.
- Work with a level of independence, under broad direction, with a concurrent need to resolve issues and deliver quality outcomes.
- Communicate and make decisions that are based on professional judgement, evaluating risks and in the context of a complex and changing environment.
- Work with a focus on research, analysis and judgement to manage complex issues.
- Develop and manage relationships with stakeholders, engaging and collaborating to achieve outcomes and facilitate cooperation.
- Manage stakeholders through change, resolving conflict and managing sensitivities.
For more information or to apply, please contact Josie Bandiola on 02 9054 8710 quoting Job Reference: 242524
