- Prioritise and effect timely resolution of Incidents and Service Requests including keeping jobs up to date.
- Support and manage the video conferencing, telephony and printing equipment including iOS Devices in the Sydney office, including the set up and maintenance of conference/meeting rooms.
- Identify and manage site-related IT Issues.
- Provide Level 2 Desktop support in the ICT environment.
- Provide backup to the Corporate Service Desk.
- Provide technical assistance with projects.
Desirable qualifications an experience:
Industry experience of at least 3 years within a federal or state government Windows 7 & Microsoft Office SOE desktop environment
Must have Baseline Clearance and only they will be considered