Senior Test Analyst - Customer Contact Virtualisation

Job Title: Senior Test Analyst - Customer Contact Virtualisation
Contract Type: Contract
Location: Sydney CBD, New South Wales
Salary: Negotiable
Reference: 246544
Contact Name: Aparna Sharma
Contact Email:
Job Published: May 23, 2022 11:17

Job Description

  • Initial 6 months contract + Extensions
  • Large Re-Platforming Project
  • Flexible Work Environment

Our client is looking for a Senior Test Analyst for an initial 6 month contract. You will be part of a re-platforming project to Microsoft Dynamic, where data is collected from multiple sources and scheduled (MS Dynamics) for processing in the appropriate system.

Responsibilities will include:

  • Providing Testing services
  • Test Lead for the project
  • Manage multiple test phases (SIT and UAT)
  • Coordinate testing Business SME's end users etc
  • Reporting to ELT level

Essential Skills and Experience:

  • At least 5 years' experience in a Test Analyst role
  • ISTQB Advanced Test Analyst or equivalent certification
  • Test methodologies: CD/CI (Dev Ops), Agile, Iterative, Scrum
  • Proficient in HPALM application, both execution and defect management
  • Effective communications skills and the ability to develop working relationships with staff and managers at all levels
  • IVR
  • Familiar with Contact Centre Cloud Platforms, preferably Nice CXOne
  • Microsoft Dynamics
  • Ability to work effectively without constant supervision
  • Proven ability to develop system and regression test scripts and co-ordinate the testing
  • Good problem-solving skills.
  • At least 5 years' experience in a Senior Test role

For more info contact Aparna @