Our Client is a large local Government Organisation requiring a Program Manager experienced in complex Transformation/Change projects to help improve the Customer's experience and information. This is a long term contract and can be a WFH role. This will be an enterprise program looking at all different stages of the value chain.
Responsibilities:
build relationships to be able to articulate what they are doing and find common ground to understand win-win with other business areas in the group
- Manage the organisational and change management activities
- Accountable for the implementation of operational projects for the work stream, providing regular status reporting
- Ensure project deliverables are met, whilst ensuring appropriate engagement and management of key business stakeholders
- Execute safety responsibilities, authorities and accountabilities
- Lead the analysis, identification and validation of key operational projects of initiatives
- Manage projects ensuring project scheduling, management, initiatives, financial accountability, program framework and governance is met
- Managing complex, multi stakeholder project initiatives which have the ability to positively impact customer experience
- Implementation of new initiatives within a complex change environment
Skills and experience:
- Strong executive stakeholder management
- Able to build relationships to articulate how to create a win-win with other business areas
- Scope clarification essential for this role to avoid ambiguity
- Personable / authentic / approachable Program Manager / must build trust upfront
- Deliver business outcomes and have strong transformation / change experience in a complex environment
- Must have the ability to work through conflict
- Experienced with governance frameworks
- Must be seasoned Program Manager (min 5 years) -hands on exp, person must be able to escalate issues early
- Prince2 methodology but open to others; must be able to build a project schedule
For more information or a confidential discussion, please contact Jan Hundleby on 02 8267 2469 quoting reference 212777.
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