Desktop Support Engineer

Location: Canberra, Australian Capital Territory
Job Type: Permanent
Posted: 9 days ago
Contact: Archna Singh
Reference: 247536

About the Role

The function of the Technical Services Engineer Expert is to assist Technical Managers/Architects with input into overall Documentation, from Pre-stage, to configure & then the Build and Deployment of PCs & similar equipment.

Mandatory Experience

  • 2-3 years in a similar role, overseeing technical implementations

Desired Experience & Knowledge / Other Relevant Information

  • Demonstrated technical knowledge of hardware and peripherals i.e. workstations desktop PC's, printers, media and audio-visual equipment.
  • Demonstrated knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office, Antivirus software and systems.
  • Demonstrated working knowledge of basic IT infrastructure
  • Strong verbal and written communication including the ability to articulate technical information to the targeted audience.
  • Customer centric and customer focused
  • Professional customer service skills.
  • Ability to work well within a team while fostering relationships and partnerships and a can-do attitude ·
  • Demonstrated experience and knowledge of the use of an incident management toolset
  • Experience with end user technology support (highly advantageous)

Apply Now and for more information, please contact Archna Singh on 02 6245 1708 quoting Job Reference: 247536.