There is a need for an experienced Senior Project Manager with good communication skills and hands on stakeholder engagement skills to work with internal stakeholders, vendors and to support the executive management team in the transition to a new CRM solution (based on Salesforce) within a revised operational service delivery model. The Senior Project Manager will have experience in agile project delivery of a Salesforce (SF) implementation, with systems integration between SF and legacy system(s), data migration, identity and access management and business change, managing delivery almost entirely through external suppliers (contract management).
Responsibilities:
- Manage, lead and coordinate the implementation, reporting, rollout and closure phases of the Financial Management Customer Relationship Management & Portal Project
- Provide comprehensive monitoring and reporting on the project to key stakeholders including project governance bodies and Executive Management to ensure effective implementation of project deliverables.
- Maintain quality project artefacts including business cases, project plans, project reports, ensuring that realistic and quality project artefacts are prepared, maintained and communicated throughout the life of the project.
- Work with the procurement team and executive management to progress procurement activities in accordance with the approved significant procurement plan. This may include formal market approach, offer evaluation, negotiations and recommendations.
- Establish and manage a number of concurrent and complex work streams with associated working groups .
- Act as a key co-ordination point for the Public Trustee in liaising with vendors for all engagements / variations and dependency management.
- Identify, assess and manage risks in collaboration with the project team to facilitate success of the project.
- Impart project management knowledge to internal staff who are involved in project delivery.
- Inspire, lead and mentor a multi-disciplinary team to bring certainty to delivery of sprints and the overall successful project.
Previous experience should include:
- Use of appropriate project management methodologies, bodies of knowledge and frameworks (preferably having used a combination of these to deliver significant projects, e.g. Prince2 Agile, Agile, SAFe Agile, Prince2, PMBOK) and an ability to promote and provide advice on the use of appropriate project management techniques, methodologies and tools.
- Salesforce CRM deployment and integration projects in a Mulesoft environment.
- Working with government on complex projects, data projects, and/or digital and ICT projects.
Requirements/Skills:
- Strong project management skills including managing effective governance, issue and risk management, and effectively managing human, financial and physical resources.
- Strong vendor/supplier management skills including management of delivery by multiple large vendors
- Ability to work in a legislative organizational environment and in accordance with departmental policies and procedures
For any further questions or information, please contact Arriane at arriane.mendoza@peoplebank.com.au or 07 21432822 and quote job #261823
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
