Peoplebank are exclusively partnering with one of our favourite clients, based in the heart of the Adelaide CBD to recruit a Technical Writer on a permanent, on-going basis. This is a brand new role, with the real opportunity to make it your own!
Joining this technology focussed company, you will be joining a collaborative, inclusive and supportive team environment, where you will get to use your already honed skills and experience in Technical Writing to add real value to company as they continue to grow and expand.
Indeed, as a talented Technical Writer, you will create and update user documentation for their industry leading software. You will be enthusiastic about communicating complex processes to end users in a friendly and conversational way. You thrive on the challenge of making sleek and professional documentation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of the products to inform your work. Your vital role will be responsible for a significant portion of the customer relationship. Your writing and creations will oftentimes be the customer's first interaction with my client!
Responsibilities
- Create user guides, how to guides and in product help for new and existing product features
- Work on established core products as well as greenfield products and services
- Work closely with product owners, developers, support staff, and other internal and external stakeholders to deliver results aligned with our mission
- Create end user documentation for users of differing levels of technical ability, from product level documentation to API exchanges and internal documentation (Confluence)
- Work with us to create user guides for a scalable, cost-effective, global platform as we expand into international markets
Skills and experience
- Previous commercial experience working a technical writer
- Demonstrated ability to write and maintain accurate, approachable, and clean documentation
- Meticulous attention to detail
- Excellent verbal and written communication skills
- A positive attitude and mindset
- Ability to create clean and concise videos showcasing key features in the products (desirable)
- Experience writing scripts for instructional screencast videos and marketing related videos (desirable)
- Ability to create and work with graphics is desirable above and beyond basic screen grabs (desirable)
This is a unique opportunity to join a growing company, where you will really get the chance to shape the way things are done!
So don't delay and APPLY NOW
SA: LHS 296564
