Our client is a highly regarded and professional software development and implementation business that has developed a unique methodology and approach to customer facing systems.
They are looking for a Software Technical Writer to Create, maintain and manage and publish a library of:
- End User documentation
- End User training material
- FAQs and glossaries
- Instruction videos
- Software release notes
- Technical documentation
- Product update bulletins
- Install/upgrade guides
- Research processes, procedures with relation to our application and translate these into clear and concise end user documentation
- Identify documentation gaps and develop suitable content
- Analyse existing documentation and determine the need for the update of documents
- Review and editing of software requirements and specifications
- Present project and progress to management
To be considered for this fantastic opportunity, the following qualifications are essential:
- University / IT Qualification
- 3 years' minimum experience in Technical Writing
- Experience in Collaborative Projects
- Change Management experience
- Proficient in the use of MS Office products (MS Word, Excel, PowerPoint and Outlook)
- Expertise in creation of printed, electronic (PDF) and web based content
- Knowledge of JIRA and Confluence
- Ability to translate complex technical information and processes for a non-technical audience
Should you be interested in this role, click the "APPLY" button now.
For more info contact Aparna on aparna.sharma@peoplebank.com.au
