Technical Writer

Job Type: Permanent
Posted: almost 5 years ago
Contact: Jan Hundleby
Discipline:
Reference: 195967_1561460360

  • Fixed Term Contract (approx. 6 months initial term) with attractive pro rata salary.
  • Leader in health insurance industry.
  • Based in Lower North Shore of Sydney, 15 minutes from CBD

The Technical Writer will provide technical procedural and documentation services within an enterprise wide digital transformation program.

Responsibilities

  • CRM technical procedure documents and user guides (predominately Salesforce).
  • Developing and maintaining of document management/knowledge management system.
  • Developing and delivering presentations to all levels of the business.
  • Establishing and maintaining relationships with technical and non technical stakeholders.

Skills & experience

  • Substantial experience working in a Technical Writing capacity.
  • Proven experience documenting Salesforce CRM procedural documents/user guides.
  • Strong skills and experience authoring content with MSOffice Suite (Word, Excel, Outlook and Visio).
  • Demonstrated technical procedure documentation experience.
  • Previous experience with PHI (Private Health Insurance) platforms would be beneficial but not mandatory.
  • Must possess an energetic, proactive and collaborative nature.
  • Must have outstanding communication skills (both written and verbal).

For more information or a confidential discussion, please either APPLY NOW or contact Jan Hundleby on (02) 9409 4790 quoting reference: 195967

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