Looking for a Technical Writer with experience in implementing processes for knowledge management to work within the Banking Sector.
Joining a medium sized agile team, the Technical Writer will:
- Establish process to develop, maintain and improve knowledge management framework.
- Author system, process documentation and information flows.
Skills and Experience
- Demonstrated experience in authoring technical documentation in a software development environment.
- Exceptional written and verbal communication skills with the ability to present complex technical information (e.g. calculation rules, process lifecycle) in a clear and concise manner to a variety of audiences.
- Experience in working with interfacing applications ranging from front-end user interfaces through to back end systems.
- Demonstrated ability to effectively communicate with subject matter experts: developers, support analysts, testers, operations analyst)
- Experience influencing technical writing best practices within a team.
- Prior knowledge management experience including use of collaboration and documentation tools (e.g. Confluence, SharePoint)
- Demonstrated ability to manage content, manage feedback and change.