Process Analyst or BA - Telco

Job Title: Process Analyst or BA - Telco
Contract Type: Contract
Location: Sydney CBD, New South Wales
Salary: Negotiable
Reference: 183962_1525133595
Contact Name: Colby Zurlini
Contact Email:
Job Published: May 01, 2018 10:13

Job Description

The company:

International Blue-Chip company with offices in Sydney CBD is looking for Process Analyst to join their mobile network team. The team is responsible for running a transformation project to look at the current state of the business processes and top deliver new efficient processes to achieve the company's strategic goals.

The role:

  • Work as part of a team to capture and model in BPMN 2.0 targeted Wireless Network Engineering and Business Current State processes using a variety of sources including workshops, documentation, SME consultation etc
  • Identify and capture business and technical rules inherent in the process and map them in the resultant documentation
  • Identify and capture current state pain points and map them to the resultant documentation
  • Undertake process analysis to identify areas for process improvement and document / design target state processes
  • Produce clear written documentation including the business context and associated information which is easily consumed by technical and non-technical audiences
  • Advocate human centred / service design principles, practices and methodologies as applicable
  • Establish and maintain effective working relationships with peer groups and key internal stakeholders;
  • Maintain a high level of solution focus and be tenacious when working through obstacles;
  • Provide plain language advice on technical issues to non-technical audiences.

The candidate:

  • Process Analyst or Business Analyst experience
  • Experienced in BPMN2.0 Process Modelling and Business Rule Mapping - Must
  • Background in process improvement
  • Capability to elicit requirements
  • Human centred / service-oriented design or automation skills - desirable only

Please provide CV in WORD format ONLY