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Business Analyst - Digital

Job Title: Business Analyst - Digital
Contract Type: Contract
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Start Date: 12 month
Reference: 214522_1625017140
Contact Name: James McLaughlin
Contact Email: James.McLaughlin@peoplebank.com.au
Job Published: June 30, 2021 11:39

Job Description

The role is ongoing, subject to satisfactory performance and continued resource requirements within the project's portfolio business unit.

  • The initial term offered is 12 months. Mandatory Requirements of Role:
  • At least 10 years demonstrated experience working as a Digital Business Analyst including gathering and documenting requirements, process mapping, assisting in the preparation of business cases and market investigation documents such as EOI's & RFP's, assist in testing documentation and activities, and experience in documenting business process mapping changes using swim lane diagrams and other workflow diagrams.
  • Must have digital project experience
  • In the last 5 years has worked on either of the following types of projects: o Website transformation projects o Website customer engagement projects o CMS project - in particular, SiteCore o CRM project - in particular, MS Dynamics CRM o Digital Forms Enterprise platform o Digital Business Process Improvement projects
  • with skills and knowledge in the underlying technologies of any of the technologies detailed above.
  • Establish effective relationships to facilitate fast decision making to meet deliverables and schedules
  • Work on projects which delivered best of breed solutions
  • Exceptional attention to detail to deliver compelling documents using facts and measurable figures
  • High level interpersonal and team management skills, establishing good working relationships with fellow IT colleagues, the business and other stakeholders.
  • Demonstrated capability with authoring reports, documents and submissions for Executive level signoff

Additional Requirements

  • Understanding of Web Development technologies and processes
  • Has worked with a Digital Agency, and knows website development

Technology & Digital Services
Heading Description

  • Can demonstrate experience with Content Management Systems (CMS)
  • Good knowledge of MS SharePoint
  • Working knowledge of MS Dynamics CRM
  • Understanding of Digital Forms enterprise platforms
  • BABOK or similar certification highly regarded
  • Proficiency in the use of MS Office suite / Visio and SharePoint.
  • PRINCE2/PMBOK Foundation or CAPM certification regarded
  • Knowledge and experience in Microsoft technologies Stack: .Net, SharePoint, MS Dynamics CRM