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Business Analyst - CRM Salesforce

Job Title: Business Analyst - CRM Salesforce
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
Salary: Negotiable
Reference: 191080_1545360109
Contact Name: Leah Windley
Contact Email: evan.xeres@peoplebank.com.au
Job Published: December 21, 2018 13:41

Job Description

Our client operates within financial services, they have a very well represented brand. Due to large transformation which includes huge system uplift and process change we seek a Business Analyst. We seek a BA with ideally salesforce experience or CRM system experience.

The requirements of the role revolve around moving legacy systems (process and data) to the new CRM. This includes:

  • Requirements gathering
  • Writing solid user stories
  • Data analysis and mapping
  • Workshops
  • Process analysis, mapping and re-engineering
  • Working with technical stakeholders
  • Working with vendors

The successful candidate will have worked in CRM implementation projects, will have worked in complex transformation environments and be able to work independently on a stream of work end to end.

The project has an agile tone (very light agile)- candidates must be strong with Jira and confluence.

Please apply if this is of interest to you.