Our Client:
Our client has a large presence within the Government Sector, they are currently seeking Business Application Support Lead to join their team for an initial 12-month contract.
The primary focus of this role is to support the Director and lead the team in undertaking the operational activities for the Salesforce platform. Undertake a level of support and operational activities for other business and integrated applications.
About the role
You would be involved in:
- Experience with Salesforce platform
- Assist with team strategy, priorities, and planning
- Perform day-to-day team management, employing Agile methodology
- Investigate and resolve issues raised to the team and operate using ITIL framework
- Coordinate required change and release management tasks for the team, including prioritisation, development, testing, business engagement and governance
To be successful for the role, you would ideally have:
- Demonstrated experience leading and managing an ICT support team, delivering support for complex business applications/systems
- Demonstrated experience managing the Software development lifecycle
- Demonstrated experience using Agile methodology to run and manage team sprints
- Demonstrated experience managing both business and technical stakeholders to achieve desired outcomes
If you are seeking the next step in your career, please APPLY NOW.
For any further questions or information, please contact Haniksha Naresh Kumar at (03) 8080 7225 and quote job #248732
