Technical Service Delivery Manager

Location: Canberra
Job Type: Contract
Posted: about 1 month ago
Contact: Maria Lastierre
Reference: 261169

Our Federal Government Client is seeking for a Technical Service Delivery Manager.

The Technical Services Delivery Manager will oversee all aspects of project delivery by managing budget, scope and schedule whilst maintaining a high level of key stakeholder engagement and guide relevant projects through project delivery. Cyber Security and Infrastructure background is an essential requirement for this role.

Primary Technologies: Windows Server, Windows Desktop, Applications Packager, Rapid 7, Broadcom Data Centre Security Engineer.

Key Tasks/Duties/Requirements

  • Maintain visibility of project work, track progress and adhere to strict quality and change management process.

  • Manage resource capacity in the Project team, Risk Management and undertake project planning and execution for complex cybersecurity focused programs of work.

  • Establish and continuously improve the project lifecycle, including engagement and collaboration across all areas to ensure successful delivery of projects.

  • Collaborate with stakeholders to provide technical guidance, and effectively communicate the progress and status of projects.


Mandatory Criteria

  • Minimum 3 + years knowledge and experience implementing Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, and/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.

  • Minimum 3 + year's experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints and providing support to clear issues blocking delivery.

Weighted Criteria

  • Experience working with and influencing internal and external stakeholders and partners to minimise the organisation change impact in order to successfully implement Cyber Security mitigations.

  • Proven track record in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration.

  • Experience in the management of Microsoft Windows Desktop and Server Operating Systems environments.

  • Personal resilience and flexibility to deal with ambiguity and conflicting priorities to successfully deliver under pressure within a challenging environment.

The role has an initial 12-month contract with possible 12-month contract extension. The services will be performed by the Specified Personnel on site from the Client's Canberra office.

Candidates must be Australian citizens with active AGSVA NV1 Security Clearance.

Apply now for immediate consideration - contact Maria Lastierre by sending your resume to indicating Job Reference: # 261169

The closing date for this role is on Wednesday, 20 March, 2024.

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.

Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.