- 6 Months Contract
- Melbourne - CBD
- Exciting Opportunity
Our Banking client is seeking a Senior Service Designer to join our team and drive forward-thinking strategies for provisioning cards into digital wallets, facilitating digital card payments, and managing the lifecycle of digital cards with a keen focus on process efficiency and stringent controls.
Key Responsibilities:
- Design end-to-end processes for provisioning cards into digital wallets (e.g., Apple Pay, Google Pay, etc.), ensuring a seamless and secure user experience.
- Collaborate closely with cross-functional teams including product managers, engineers, and compliance specialists to ensure alignment of design strategies with business objectives and regulatory requirements.
- Lead the design and implementation of digital card payment flows, encompassing various scenarios such as in-store transactions, online purchases, and recurring payments (e.g., subscriptions).
- Champion user-centered design principles, conducting user research and usability testing to iteratively enhance the digital payment experience.
- Establish and maintain relationships with external payment networks, digital wallet providers, and technology partners to stay abreast of industry trends and best practices.
- Drive innovation in lifecycle management processes for digital cards, including card controls, spending limits, and suspension/cancellation functionalities.
Skills and Experience:
- Expertise in provisioning cards into digital wallets, with a deep understanding of the underlying technical mechanisms and security protocols.
- Proficiency in designing digital card payment flows, including tokenization.
- Strong knowledge of lifecycle management processes for digital cards, encompassing card controls, spending limits, and suspension/cancellation functionalities.
- Excellent communication and collaboration skills, with the ability to effectively engage with cross-functional teams and external stakeholders.
- Strategic thinking and problem-solving abilities, with a track record of driving innovative solutions in a fast-paced environment.
If this sounds like you, please APPLY NOW!! For more information, contact Priyanka Arora at 02 9409 4723 and quote job# 262399.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
