Our Client is seeking an IT Support Specialist.
This is a part time role with 3 days per week engagement located at our client's office in Canberra with flexible working arrangements available.
As the selected candidate, you will:
* Provide in-person and remote support to end users in Canberra and interstate.
* Focus on desktop software/hardware issues, supporting MacOS and Windows 11 operating systems, O365, Zoom, etc.
* Act as the point of contact for other IT issues.
* Deploy Mac laptops and some Windows devices to end users.
* Work on assigned incidents raised through the global Helpdesk.
* Participate in projects.
* Work unsupervised with a self-starter mindset.
* Advise end users on their IT needs and best practices (including security policy).
* Establish and maintain relationships with end users with a strong focus on customer service.
* Handle procurement of IT hardware.
* Work with vendors for quotes and placing orders.
* Maintain asset registers for all IT assets.
* Provide IT inductions for new starters.
To be successful in this role you should have:
* Some IT experience with a motivation to grow into the role.
* Strong customer service skills.
* Ability to work independently and take initiative.
* Experience supporting MacOS and Windows 11 operating systems, O365, and Zoom.
It is desirable if you have:
* Experience providing remote IT support.
* Experience in IT procurement and asset management.
Apply now for immediate consideration - contact Param Kaur on param.kaur@peoplebank.com.au quoting Job Reference: #261965
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
