Technical Support Engineer - Security

Job Type: Contract
Posted: over 5 years ago
Contact: Stephanie Zuniga-Maher
Discipline:
Reference: 190094_1546471853
  • Joining IT Services department with industry leader
  • Providing onsite technical support with large enterprise customer
  • Initial 12 month contract with view to extend

Our client, an industry leading IT organisation, has an exciting opportunity for a Senior Technical Support Engineer to join the team on an initial 12 month contract with the view to extend.

Working onsite with a large enterprise customer based in the Sydney CBD, the role will be responsible for providing level 2 technical support across McAfee Endpoint Security, Cloud, Unix and Linux platforms. Some level 3 support may also be required from time to time.

In addition to this, the role will be working within a highly structured and process driven, ITIL environment, so experience in similar enterprise organisations and shared resource environments is a must.

If you would like to be considered for the role you must have the following:

  • Extensive experience working as a Level 2/3 support engineer within large enterprise environments
  • Extensive experience with McAfee Endpoint Security (ENS)
  • Experience with Linux, Unix and Cloud technologies.
  • Experience supporting customers in an onsite capacity would be ideal.
  • Previous ITIL environment experience would be ideal
  • Excellent communication and presentation skills

For more information or a confidential discussion, please either APPLY NOW or contact Patric Byrne on (02) 9409 4766 quoting reference: 190094

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