Our client is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve their systems.
The successful candidate will be part of the dynamic Business Analyst team which investigates Minor enhancements and ICT projects related to SAP CRM and API changes.
Provide business analysis, design and agile collaboration skills to build and implement solutions which improve the client in a way that improves Participant experience and the effectiveness of the Scheme.
Duties:
- Maintain subject matter expertise within a range of business domains relevant to the client
- Maintain subject matter expertise across legacy systems and processes, as well as those being created by the client
- Understand and contribute to the OCIO Capability Model
- Draft business analyst artefacts and documents that may include, Epics and User Stories, User Interface requirements risk analysis, scope modelling, and sequence diagrams for review by senior staff
- Undertake quality management tasks such as peer and quality reviews of specifications and design documents and participate in project reviews, ensuring designed solutions meet business requirements
- Undertake some basic project management activities associated with the projects including status tracking, risk and issue management
- Provide support on stakeholder management, assisting the team to engage with stakeholders to effectively understand cross-business functions, being the conduit between the systems delivery team (including Service Australia and other vendors) and relevant business units
- Examine and organise requirements to discover and record dependencies, relationships and identify logical process and implementation sequences
- Identify potential issues or risk, track problems, suggest alternatives and escalate as appropriate
- Facilitate & run requirements gathering workshops with Business BA and UX/UI team where applicable
- Gather requirements with Business BAs
- Create 'as is' and 'to be' business process diagrams and models
- Participate and provide input into UX/UI designs
- Co-write the Epics and User Stories with the business - or in the case where there is no business BA, then independently create and write final Epics and User Stories inclusive of validation / acceptance criteria
- Liaison point with UX/UI team for relevant UX/UI inputs to your projects
- Review and improve Epics and User Stories with both Business and ICT Stakeholders
- Seek both Business, OCIO and Service Australia solution provider/s acceptance of confirmed requirements 'sign off'
To be successful in the role, you will possess:
- Experience working as a Business Analyst delivering enterprise solutions via technology providers in complex programs and projects
- Demonstrated experience and skills in requirements elicitation and definition, developing business analyst artefacts and documents using Agile methodologies including, Epics and User Stories, Scrum or Kanban boards User Interface requirements risk analysis, scope modelling, and sequence diagrams for review by senior business and technology stakeholders;
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes
- Demonstrated experience undertaking quality management activities such as peer and quality reviews of specifications and design documents and participation in solution reviews, ensuring designed solutions meet business requirements;
- Demonstrated familiarity with the terminology such as SAP CRM and processes of the client
Apply now for immediate consideration - contact Josie Bandiola 02 9054 8710 quoting Job Reference: 213234
