- 12 month initial contract
- High Profile Role
- Leading organisation
Our client, one of the largest customer facing organisations in Australia, is embarking on a multi-year program to build and design a new command and operations centre which will incorporate state of the art AI and predictive analytics.
They are looking for a Program Manager to guide this program of work through the initiation phase to the completion. This is an exciting program to build and design a command centre from the ground up. Organisations only do this once every 15 years so here is a great chance to make your mark on the organisation.
Ideally, you will have previous experience in a service operations centre, Service centre or Command Centre as well as managing large customer facing programs of work. You will have a good understanding of technology such as Predictive Analytics, AI, Service Now, Bots etc and understand the role that proactive incident management can play within an organisation.
For more information or to be considered for the role, please send your CV to Stephanie at Peoplebank and please highlight where you have been involved in similar projects in the past. Only suitable candidates will be contacted.