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Business Analyst/Change Analyst - CRM Implementation

Job Title: Business Analyst/Change Analyst - CRM Implementation
Contract Type: Temporary
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Reference: 182340_1520485691
Contact Name: Evan Xeres
Contact Email: evan.xeres@peoplebank.com.au
Job Published: March 08, 2018 16:33

Job Description

Our client has a very reputable brand name within the financial services sector. They pride themselves on their customer focus and look to always increase the value proposition to the market. Due to an increase in internal IT projects and CRM initiatives we seek a Business Analysts/Change Analyst to join the team.

The responsibilities of the role involve:

  • Process mapping
  • Change and impact assessments
  • Working with technical stakeholders
  • Business Communications

The project is in around the design and implementation Microsoft Dynamics CRM - undertaking analysis and also looking at business change - really just supporting the PM and business in scoping the project.

The successful candidate will be able to demonstrate experience within projects of this nature. You will have good knowledge in business analysis and also be able to undertake change and communication activities.

Successful candidates will have MS dynamic experience.

For further information please don't hesitate to contact Evan Xeres on:

t: 8080 7282 or e: evan.xeres@peoplebank.com.au