Business Analyst

Location: Inner Suburbs Perth, Western Australia
Job Type: Contract
Posted: 25 days ago
Contact: Gayle Truslove
Discipline:
Reference: 238649_1630301911

Our client is based in the CBD, looking for an experienced Business Analyst to work within their IT Services division.

The Role:

You will provide technical business analysis support to key IT initiatives within the IT Service and Operational Management areas.

Duties will include

  • Liaise with stakeholders and deliver product analysis to gather requirements via workshops, questionnaires, surveys, site visits, storyboards, scenarios and other methods
    * Create process models, specifications, diagrams and charts to provide direction to the business and technical stakeholders
    * Manage and track the status of requirements through each iteration; enforce and redefine as necessary to ensure that the solution meets the stakeholders' needs
    * Participate in or assist users in UAT when needed

    Skills and Experience:

  • Experience with business process review and modelling
    * Understanding of business process management
    * Experience in analysing business requirements and translating into specifications for design
    * Experience in iterative design and development methodologies for information systems (i.e. agile, Scrum)
    * Experience in writing and executing high level test cases
    * Excellent interpersonal skills
    * High degree of analytical and problem-solving skills

    Desirable:
    * ITILv3 or later Foundation Certificate
    * Experience in implementation or enhancement of ServiceNow ITSM and ITOM

Please contact Gayle Truslove for a confidential discussion on 08 94231400, job ref 238649