- 18-month Contract
- Melbourne CBD
- Hybrid working environment.
About the role:
- Experience 2 to 5 years on Windows Administration.
- Knowledge of Linux (good to have).
- Experience on Patching and scripting.
- Knowledge of physical servers' products.
- Knowledge of MS DNS and DHCP and IP routing and Switching fundamentals.
- Knowledge of hypervisor would be advantage (nice to have)
- Excellent troubleshooting skills Diagnosis and Investigation of incidents Participate at MIM (Major Incidents) Coordination if multiple teams are involved during investigation and service restoration (e.g. infrastructure application support teams and/or multiple vendors or applications support teams) Regular case/ticket updates (in agreed intervals)
- Communications with the customer during the Incident Management process Escalation (Technical and Management) to Service Measures Resolution & Service Recovery to Service Measures, including organising (equipment) faulty parts replacement Closure to Service Measures Excellent customer focus.
If this sounds like the role for you, please apply now!
For more information, please contact Priyanka Arora (02 9409 4723) and quote job # 260369
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
