EL1 Tech Lead - Customer Identity & Access Management

Location: Surry Hills
Job Type: Contract
Posted: about 1 month ago
Contact: Pravin Manandhar
Reference: 261874

About the Role:

The Tech Lead - CIAM plays a pivotal role within the Identity and Access Management (IAM) function. This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The Tech Lead provides guidance, technical expertise, and assistance in project planning, ensuring the successful implementation and operation of CIAM initiatives. Additionally, they serve as the go-to person for difficult technical issues, design solutions for advanced problems, and assist the Assistant Director in breaking down big pieces of work into smaller tasks.


  • Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices.
  • Provide guidance and technical expertise to the CIAM team, assisting in project planning and execution.
  • Troubleshoot complex technical issues, serving as the primary escalation point for difficult problems.
  • Design solutions for advanced CIAM challenges, leveraging emerging technologies and innovative approaches.
  • Assist the Assistant Director in breaking down big pieces of work into smaller work packages and tasks.
  • Collaborate with cross-functional teams to integrate CIAM solutions with other systems and services.

Skills and Experience:

  • Extensive experience in customer identity and access management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.
  • Experience in other CIAM solutions such as Auth0, Okta, ForgeRock, Ping, and Akamai is highly desirable.
  • Excellent problem-solving and troubleshooting abilities, with a focus on designing and implementing robust and scalable solutions.
  • Strong understanding of automation capability with a focus on PowerShell, SCIM and APIs
  • Ability to lead and mentor team members, fostering a collaborative and innovative team environment.
  • Experience in designing or implementing in a Cloud environment such as Azure or AWS.
  • Ability to plan and manage project workload and provide direction using a Project Management tool such as Kanban, Jira or similar.
  • Ability to obtain and maintain an NV1 clearance.

For more information or a confidential discussion, please contact Pravin on pravin.manandhar@peoplebank.com.au quoting reference 261874.

To apply please click the 'Apply Now' button.

Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.