About the Company
We are currently recruiting for a AI Data Migration Cloud Storage Architect for a large enterprise client.
Responsibilities
- Coordination if multiple teams are involved during investigation and service restoration (e.g. infrastructure application support teams and/or multiple vendors or applications support teams)
- Regular case/ticket updates (in agreed intervals)
- Communications with the customer during the Incident Management process Escalation (Technical and Management) to Service Measures Resolution & Service Recovery to Service Measures, including organising (equipment) faulty parts replacement
- Closure to Service Measures Excellent customer focus. Proven ability to manage multiple projects
Skills and experience
- Ability to understand the architectural complexities, implement and provide recommendations to improve, standardize and stabilize the environment.
- Excellent troubleshooting skills Diagnosis and Investigation of incidents Participate at MIM (Major Incidents)
- Storage and Backup administration skills onEMC / Dell, HP, Pure Storage ,QNAP and Avamar & DataDomain backup solutions.
- Artificial Intelligence > Data Migration > Cloud Storage Architecture
- Cloud > Cloud Service Management > Operational Strategies
For more information or a confidential discussion, please contact Tamara on (03) 8080 7263 quoting reference 260353.
To apply please click the 'Apply Now' button.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
