Role Requirements
- Implements, configures and supports solutions in the Enterprise Data Platforms, ensuring availability, performance, capacity and reliability are in line with the agreed SLA.
- Completes development deliverables in a timely manner and to the appropriate level of quality so that the delivered solutions are fit-for purpose, can be efficiently supported and the impact of future change requests can be assessed.
- Works with IT, the Business and external partners to ensure that the technology solutions are delivered on time, on schedule and on budget
- Experienced in all aspects of implementations including initial requirements gathering, program design and build, user training, go live support, production support and problem resolution activities
- Perform peer review of code and designs
- Assists and supports testing activities (e.g. System, Integration and User Acceptance).
- Identifies key issues and risk elements and escalates promptly to the relevant escalation point
- Creates and updates application documentation so that support can be efficiently performed and the impact of future change requests can be assessed.
- Follows all change control procedures and put in place full version control and configuration management to ensure that the production service is not compromised.
- Follows the procedures for reporting on the progress of systems development projects, taking action to deal with exceptions, problems and unforeseen events in a timely manner, escalating as appropriate.
- Maintains up to date awareness of system security processes and procedures.
- Contributes to post implementation reviews to incorporate learning into future work.
- Maintains an understanding of relevant industry trends and current knowledge of the technology deployed in the business area.
- Maintains awareness of current Information Security standards and ensures all activities comply with the standards.
- Demonstrates sufficient consideration of customer needs and customer experience targets, as driven by business requirements.
- Excellent analytical and problem solving skills.
- Excellent communication and documentation skills
Skills requirement
- Experience with one or more languages including Python, Java and SQL
- Experience in Cloud services (GCP preferable)
- Strong understanding of cloud computing, Big Data and ETL
- Experience with cloud to cloud integration
- Experience and exposure to BI tools such as Tableu or Looker is a plus
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
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