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IT Service Desk / Support

Make a break into the IT world

If you’re ready to get started in your next IT Service Desk and Support role, let Peoplebank take the hassle out of job-hunting for you.

We have an extensive database of jobs that need to be filled, so your personal consultant will surely be able to find the right position for you. We can also assist if you’re an employer who wants to hire an IT Service Desk and Support person.

Our latest IT Service Desk and Support roles

Here’s just a few of our current IT Service Desk and Support roles in Australia – for more search our full IT jobs database.

Frequently Asked Questions

We’re often asked similar questions about our IT Service Desk and Support roles:

What is IT Service Desk and Support?

IT Service Desk and Support Technicians provide technical advice and support to allow people use computer software and hardware effectively. They troubleshoot any problems and identify the hardware and software needed to fix any end user issues. They also assist with the customisation and adaptation of existing programs to meet users' requirements.

What qualifications and experience levels are required?

IT Service Desk and Support roles are usually entry-level positions and require the following:

  • Secondary school Year 10 Certificate or equivalent
  • Secondary school qualifications OR a Traineeship in Information Technology, Digital Media and Technology, Information Technology Support or Computer Systems Technology

What employment opportunities are available?

IT Service Desk and Support Technicians work in a range of occupational environments including IT specific industries or industries requiring IT expertise. Within a company they may work in a team or individually.

With experience and further training, there are opportunities for self-employment or promotion to supervisory positions.

Does this sound like you?

Whether you’re looking for your next IT Service Desk and Support job or recruiting for a similar role – call us on 1800 PEOPLE (1800 736 753) or contact us.


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