Up 6 months initial contract, possible extension
Brisbane-based, hybrid options
About the Role:
We’re looking for a Senior Business Analyst to lead an operating model and organisational design review within a major service delivery function, then support implementation of the future-state structure and ways of working.
Responsibilities:
- Lead end-to-end operating model review & redesign across multiple teams/stakeholders
- Produce current-state (“as-is”) documentation and analysis (FTE, budget, structure, processes, service catalogue)
- Build a clear business case for change (risks, cost/budget, timeframes, implementation approach)
- Define future-state (“to-be”) structures, process priorities and service agreements/SLAs
- Create an implementation roadmap, transition plan and process improvement recommendations
- Partner with external consulting specialists and align to a broader change program
- operating model review and redesign
- org design and workforce structure analysis
- business case development
- budget/FTE modelling and analysis
- transformation program delivery
- public sector or large complex organisational experience
If interested, you may apply to the advert or send me your updated resume at trisha.bornasal@peoplebank.com.au referring to Job #271917.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.




