Join a purpose-driven and values-led not for profit mid-sized organisation where*:
- 98% of the staff enjoy coming to work
- 98% have clarity about their role
- 96% feel valued and appreciated
*Hays Recruitment – Employee Pulse Survey (April 2026)
This permanent position offers flexible working arrangements, with full-time or 0.8 FTE options available, based in Adelaide’s CBD.
As the selected candidate, you will:
- Maintain, support, and enhance existing applications, including Microsoft Dynamics 365 CRM, Microsoft 365 Suite, and associated business systems.
- Be the primary user contact for troubleshooting, supporting system operations, and resolving issues.
- Gather and document business requirements, assess opportunities for system improvements, and liaise with external vendors.
- Assist in developing and deploying new systems, supporting change management and process optimisation.
- Plan and deliver end-user training, ensuring staff are equipped to utilise systems effectively.
- Develop and maintain ICT policies and procedures, ensuring system security and compliance.
- Support overall ICT operations and undertake additional project-related duties as needed.
- A tertiary qualification in computer science, IT, or a related discipline.
- Proven experience with Microsoft Dynamics 365 CRM and Microsoft 365 tools (Teams, Power Automate, Power Apps, Power BI, SharePoint).
- Strong problem-solving skills and the ability to troubleshoot systems issues effectively.
- Excellent communication skills, especially liaising with non-technical staff.
- Experience in business systems analysis, process mapping, and project coordination.
- Demonstrated attention to detail and organisational skills.
- Professional certification in Microsoft Dynamics CRM.
- Experience managing small to medium projects.
- Knowledge of supporting Microsoft Server products, such as SQL Server, Windows Server, SSRS, or IIS.
- Familiarity with supporting .NET Framework or source control systems.
If you’re passionate about leveraging technology to serve a greater purpose, we’d love to hear from you!
Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
