CASE STUDY:

FEDERAL GOVERNMENT

Safeguarding Australia's ​National Security as a trusted ​partner for over 25 years.

Through effective management and a commitment to contractor ​satisfaction, Peoplebank has established itself as a reliable partner for ​government labour hire contracts, delivering quality candidates and ​comprehensive technical expertise across various technology domains.

A woman in a brown jacket is holding a tablet and smiling.
A woman in a brown jacket is holding a tablet and smiling.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

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Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

A silhouette of a blue couch on a white background.

Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

  • BACKGROUND

    Since 2000, Peoplebank has been a trusted partner of a national security and information organisation within the Federal ​Government. Selected as one of the few trusted providers, Peoplebank's role involves end-to-end recruitment for technology ​labour hire requirements, including security clearances and maintaining probity.

  • APPROACH

    Peoplebank utilises a proven ISO9001 quality-certified recruitment methodology, ensuring a holistic candidate match. This ​methodology includes consultation, attraction, selection, delivery, and measurement stages, covering technical and interpersonal ​skills, security clearances, and employment suitability assessments.

  • IMPACT

    Peoplebank's proactive approach ensures a comprehensive technical skills profile tailored to specific program requirements. They ​work closely with contract teams, business areas, and technology leaders, prioritising quick turnarounds on new requirements and ​maintaining high service levels. Contractors receive benefits comparable to staff, including ongoing support, industry-leading ​perks, networking opportunities, and career development support.

A pair of black quotation marks on a white background.

Peoplebank have assisted me in transitioning from full time employment ​to becoming a contractor. The process was well explained, supported and ​seamless. The ongoing engagement is most appreciated, and I cannot ​speak more highly of my Account Manager.

A pair of black quotation marks on a white background.

What our 

clients say

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What we say

Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

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New data reveals how Australians move between jobs and what it means for employers and job seekers Australia's workforce is more dynamic than many people realise. New research from Jobs and Skills Australia highlights how workers move between occupations and industries throughout their careers, providing valuable insights for employers, recruiters and professionals planning their next career move. According to JSA's newly released Occupation Mobility Interactive Tool, career pathways are often far more interconnected than traditional job titles suggest. Careers are no longer linear One of the key findings from the report is that occupations tend to form clusters, with workers moving between roles that share similar skills and experience requirements. Rather than following a single, predictable career path, many Australians build careers through a series of lateral moves, stepping stones and transferable skill opportunities. For example, Australia's most common occupation, Sales Assistant (General), acts as a significant gateway role. Workers frequently transition into related customer service positions, while others leverage their experience to move into higher-skilled roles such as retail management, administration and clerical positions. The research identifies eight broad occupational mobility clusters across the labour market, including: Social, Education and Service Health Science and Research Engineering and ICT Other specialised occupational groups These clusters demonstrate that many careers are connected through transferable skills, creating opportunities for workers to pivot into new occupations without starting from scratch. Careers are like LEGO creations. Even when you dismantle one model, the individual blocks remain valuable and can be reassembled into something entirely new. Transferable skills are the pieces that make career pivots possible.
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