CASE STUDY:

ENTRY LEVEL DEVELOPERS & DEVOPS ENGINEERS IN BANKING

Delivering capacity, diversity, and lasting impact through women-focused talent initiatives

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OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

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Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

$1m

In total savings

8

Candidates who enhanced business practices, collaborated with stakeholders, and applied analytical skills to contribute to project success

50%

Of our CUSP cohort were female

75%

Of CUSP cohort transitioned into permanent employment

910+

Leaders IT consultants Into business, systems and process analytic services roles to clients in the Australian marketplace, including Federal and State government, enterprise, and small to medium businesses

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  • Career advancement opportunities for junior analysts
  • The retention of consultants resulting in significant cost reductions for the bank in their acquisition of resources
  • BACKGROUND

    An Australian bank’s Head of Engineering introduced the  Capacity Uplift Solutions Program (CUSP) to their team. The engineering team was under pressure to grow, with demand for Developers and DevOps Engineers outpacing supply and budgets stretched thin. But capacity wasn’t the only challenge. The bank was equally focused on creating balance, setting a clear goal to boost female representation in technology and open pathways for women entering or returning to the IT workforce.

  • APPROACH

    Though the CUSP program, eight consultants joined the team from career changers and return-to-work professionals, many with strong overseas experience but large career gaps after raising families. Four were women, helping the bank tap into overlooked talent while building gender balance across its engineering workforce.

    Across the 12 months, consultants received accredited technical training, 10 professional skills workshops, and 26 mentorship sessions, while working on-site with clear development goals tailored to the team’s priorities.

  • IMPACT

    CUSP delivered fast, measurable results. Within 3–4 months, participants were fully productive, often outperforming expectations. Six of the eight consultants secured permanent roles, including four at the bank, proving the program’s strength in talent development and retention.

    The initiative also advanced DEI, with four female returners helping to rebalance the engineering team and bring diverse perspectives back into IT. By tapping into this overlooked talent pool, the bank built capability, boosted inclusion, and saved around $125,000 per resource annually compared to contingent hiring.


What our 

clients say

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What we say

Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

By Mimi Petrakis May 20, 2026
In 2026, the conversation around IT recruitment in Australia is shifting. While hiring demand remains strong across areas like cybersecurity, cloud, and digital infrastructure, the real challenge facing organisations is no longer just attracting talent — it’s building a sustainable workforce that can grow and adapt over time. For years, businesses have focused on filling immediate skill gaps. But with ongoing shortages in critical tech roles, organisations are now recognising that retention is just as important as recruitment. High turnover not only impacts delivery timelines but also drives up costs and erodes institutional knowledge. Employers who prioritise employee experience, career development, and flexible work are seeing stronger retention outcomes and gaining a competitive edge in a tight market. Workforce sustainability is quickly becoming a key business priority. This means moving beyond reactive hiring and thinking more strategically about how teams are structured, supported, and developed. Leading organisations are: Adopting hybrid workforce models (contract + permanent) Investing in upskilling and internal capability development Shifting toward skills-based hiring rather than rigid role definit ions Building pipelines of talent rather than hiring only when gaps appear This approach not only reduces hiring pressure but also creates more resilient, future-ready teams. Relying solely on reactive recruitment is becoming increasingly risky. With demand for specialist skills remaining high, waiting until a role becomes critical can lead to long hiring timelines and missed business opportunities. Instead, organisations are taking a more proactive approach, planning workforce needs and partnering with recruitment specialists who understand the market. In today’s environment, successful businesses are those that treat talent as a long-term investment, not a short-term fix. This means aligning hiring strategies with broader business goals and ensuring the right balance between immediate delivery and future capability. At Peoplebank , we work with organisations to go beyond traditional recruitment, helping build sustainable workforce strategies that combine access to high-quality talent with long-term planning. Ready to strengthen your team? Use our one-step Submit a Role form today and let our specialists connect you with the right talent to support your business now and into the future.
By Mimi Petrakis May 5, 2026
In today’s competitive hiring landscape, attracting talent is only half the challenge ; retaining top tech talent is where organisations gain a true advantage. With demand continuing to outpace supply across areas like AI, cybersecurity, and cloud, businesses must focus on creating environments where employees choose to stay and grow. 1. Offer More Than Just Salary While competitive pay remains important, it’s no longer the primary driver of retention. Tech professionals are increasingly prioritising flexible work arrangements , meaningful projects, and career progression. Organisations that offer hybrid work, clear development pathways, and exposure to innovative technologies are more likely to retain high performers. 2. Invest in Career Development Lack of growth is one of the leading reasons employees leave. Providing access to training, certifications, and internal mobility opportunities helps keep employees engaged and future-focused. Upskilling not only benefits the individual but also strengthens overall organisational capability. 3. Build a Strong Workplace Culture Retention is closely linked to culture and leadership. Teams that feel supported, recognised, and aligned to a clear purpose are more engaged and less likely to leave. Managers play a critical role in fostering open communication, feedback, and trust. 4. Prioritise Employee Experience From onboarding through to ongoing engagement, the employee experience should be intentional. Regular check-ins, recognition programs, and clear performance expectations all contribute to higher retention. This year, successful organisations are those that take a proactive, people-first approach to retention, balancing commercial outcomes with employee needs. At Peoplebank, we work with organisations to not only attract top tech talent, but to build strategies that help retain them long-term. Get in touch to find out more !
A cyber security ai specialists defending against AI fraud
By Dimitri P March 31, 2026
AI voice cloning is eroding trust in financial services. Learn key risks, layered controls, and the cyber/AI talent needed, via Peoplebank FS specialists.
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