CASE STUDY:

ENTRY LEVEL DEVELOPERS & DEVOPS ENGINEERS IN BANKING

Delivering capacity, diversity, and lasting impact through women-focused talent initiatives

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OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

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Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

$1m

In total savings

8

Candidates who enhanced business practices, collaborated with stakeholders, and applied analytical skills to contribute to project success

50%

Of our CUSP cohort were female

75%

Of CUSP cohort transitioned into permanent employment

910+

Leaders IT consultants Into business, systems and process analytic services roles to clients in the Australian marketplace, including Federal and State government, enterprise, and small to medium businesses

A silhouette of a blue couch on a white background.
  • Career advancement opportunities for junior analysts
  • The retention of consultants resulting in significant cost reductions for the bank in their acquisition of resources
  • BACKGROUND

    An Australian bank’s Head of Engineering introduced the  Capacity Uplift Solutions Program (CUSP) to their team. The engineering team was under pressure to grow, with demand for Developers and DevOps Engineers outpacing supply and budgets stretched thin. But capacity wasn’t the only challenge. The bank was equally focused on creating balance, setting a clear goal to boost female representation in technology and open pathways for women entering or returning to the IT workforce.

  • APPROACH

    Though the CUSP program, eight consultants joined the team from career changers and return-to-work professionals, many with strong overseas experience but large career gaps after raising families. Four were women, helping the bank tap into overlooked talent while building gender balance across its engineering workforce.

    Across the 12 months, consultants received accredited technical training, 10 professional skills workshops, and 26 mentorship sessions, while working on-site with clear development goals tailored to the team’s priorities.

  • IMPACT

    CUSP delivered fast, measurable results. Within 3–4 months, participants were fully productive, often outperforming expectations. Six of the eight consultants secured permanent roles, including four at the bank, proving the program’s strength in talent development and retention.

    The initiative also advanced DEI, with four female returners helping to rebalance the engineering team and bring diverse perspectives back into IT. By tapping into this overlooked talent pool, the bank built capability, boosted inclusion, and saved around $125,000 per resource annually compared to contingent hiring.


What our 

clients say

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What we say

Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

Australians in jobs
By Aniela R August 3, 2026
New data reveals how Australians move between jobs and what it means for employers and job seekers Australia's workforce is more dynamic than many people realise. New research from Jobs and Skills Australia highlights how workers move between occupations and industries throughout their careers, providing valuable insights for employers, recruiters and professionals planning their next career move. According to JSA's newly released Occupation Mobility Interactive Tool, career pathways are often far more interconnected than traditional job titles suggest. Careers are no longer linear One of the key findings from the report is that occupations tend to form clusters, with workers moving between roles that share similar skills and experience requirements. Rather than following a single, predictable career path, many Australians build careers through a series of lateral moves, stepping stones and transferable skill opportunities. For example, Australia's most common occupation, Sales Assistant (General), acts as a significant gateway role. Workers frequently transition into related customer service positions, while others leverage their experience to move into higher-skilled roles such as retail management, administration and clerical positions. The research identifies eight broad occupational mobility clusters across the labour market, including: Social, Education and Service Health Science and Research Engineering and ICT Other specialised occupational groups These clusters demonstrate that many careers are connected through transferable skills, creating opportunities for workers to pivot into new occupations without starting from scratch. Careers are like LEGO creations. Even when you dismantle one model, the individual blocks remain valuable and can be reassembled into something entirely new. Transferable skills are the pieces that make career pivots possible.
Contract work
By Aniela R July 3, 2026
Peoplebank Australia | Beyond the Contract | Benefits
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By Mimi Petrakis May 20, 2026
Learn how workforce sustainability impacts IT recruitment. Focus on retention & strategic planning for a resilient workforce.
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