CASE STUDY:

ENTRY LEVEL DEVELOPERS & DEVOPS ENGINEERS IN A BIG 4 BANK

Creating pathways for the next generation of tech professionals

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OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

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Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

$1m

In annual savings

8

Candidates who enhanced business practices, collaborated with stakeholders, and applied analytical skills to contribute to project success

50%

Of our CUSP cohort were female

85%

Of CUSP cohort transitioned into permanent employment

100

NPS score from contractor base

A silhouette of a blue couch on a white background.
  • Career advancement opportunities for junior analysts
  • The retention of consultants resulting in significant cost reductions for the bank in their acquisition of resources
  • BACKGROUND

    An Australian bank’s Head of Engineering introduced the Capacity Uplift Solutions Program (CUSP) to help grow their tech team. They needed more Developers and DevOps Engineers, but faced challenges with limited budget and not enough skilled people available. The program was also designed to create more opportunities for people starting out in tech or returning to the workforce, helping build a more balanced and capable team over time.

  • APPROACH

    Through the CUSP program, eight consultants joined the bank’s tech team, mostly recent graduates and career changers looking to start their careers in technology. They were eager to learn and just needed someone to give them a chance.


    Over 12 months, they received accredited technical training, attended 10 professional skills workshops, and participated in 26 mentoring sessions. While working on-site, each consultant followed a clear development plan aligned to the team’s goals.

  • IMPACT

    The CUSP program delivered fast, measurable results. Within just 3–4 months, participants were fully productive, often exceeding expectations. Six out of eight consultants secured permanent roles, including four at the bank, showing the program’s strength in developing and retaining early-career talent.


    By giving recent graduates and career changers a real opportunity to start in tech, the bank built capability, improved team balance, and saved around $125,000 per person per year compared to traditional contingent hiring.

What our 

clients say

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What we say

Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

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New data reveals how Australians move between jobs and what it means for employers and job seekers Australia's workforce is more dynamic than many people realise. New research from Jobs and Skills Australia highlights how workers move between occupations and industries throughout their careers, providing valuable insights for employers, recruiters and professionals planning their next career move. According to JSA's newly released Occupation Mobility Interactive Tool, career pathways are often far more interconnected than traditional job titles suggest. Careers are no longer linear One of the key findings from the report is that occupations tend to form clusters, with workers moving between roles that share similar skills and experience requirements. Rather than following a single, predictable career path, many Australians build careers through a series of lateral moves, stepping stones and transferable skill opportunities. For example, Australia's most common occupation, Sales Assistant (General), acts as a significant gateway role. Workers frequently transition into related customer service positions, while others leverage their experience to move into higher-skilled roles such as retail management, administration and clerical positions. The research identifies eight broad occupational mobility clusters across the labour market, including: Social, Education and Service Health Science and Research Engineering and ICT Other specialised occupational groups These clusters demonstrate that many careers are connected through transferable skills, creating opportunities for workers to pivot into new occupations without starting from scratch. Careers are like LEGO creations. Even when you dismantle one model, the individual blocks remain valuable and can be reassembled into something entirely new. Transferable skills are the pieces that make career pivots possible.
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