In late 2009 we launched The Promise, a set of promises we make and are accountable to delivering on to delight our customers.
The Promise was launched to create strong, visible differentiation between ourselves and our competitors as a result of delivering an outstanding customer experience for our clients, contractors and candidates. The Promise is our most important companywide initiative.
“As a proud member of the Peoplebank team, I believe that extraordinary customer service is not a collection of words but a set of consistent actions and behaviours.
Everything I do is passionately directed at delighting you, our customer, by always delivering on my promises.
I want Peoplebank to be your number one choice in recruitment. I know that your trust and loyalty can only be earned by being accountable to deliver on the promises I make.”