About the Company
Our client is a world-class end-to-end IT services provider who works with organisations from all sectors around the globe.
About the role
While the initial project will be located in Nambour, QLD subsequent work will often be conducted at different sites around Queensland and Brisbane. When working at regional sites, travel will be arranged, and expenses paid for by the client.
Schedule/hours
The initial project is a short term assignment starting ASAP.
Shifts will be conducted between 8.00-4.00pm, Monday to Friday.
Work is ad-hoc in nature therefore, there are NO guaranteed hours after the initial engagement. Every effort will be made by this client to involve you in suitable projects and shifts.
Responsibilities
- Act as third-level support escalation point for tickets requiring on-site investigation and resolution.
- Take direction from, and work with, other on-site or remote team members as required.
- Subsequent work will often be conducted at different sites around QLD. When working at regional sites, travel will be arranged, and expenses paid for by the client.
- This is an ongoing position with Fujitsu. The initial contract will be 2 weeks with view to extend, pending performance.
Requirements
Mandatory:
- Ability to commence ASAP
- Full, clean Driver's License and your own vehicle.
- Ability to travel to project sites
- Must pass a police check prior to commencing
Required proven experience:
- Technical Support, Customer Facing
- Trouble shooting with Hardware/Software/Desktop/Laptop/Networking/Printers/Operating Systems
- Experience with ticketing systems
- Previous experience working in an IT service desk role, in-house or customer facing
- IT Qualifications/ Certifications (desirable)
- Excellent communication skills
Next steps
This role is moving quickly, so please apply ASAP with your CV (no cover letter needed) using the 'Apply Now' button.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
