Technical Business Analyst (CIAM)
Initial 6 Months Contract with view to extend
Competitive Day Rates
Sydney based, 2 days on-site / 3 days WFH (hybrid flexibility)
We are seeking a Technical Business Analyst (CIAM)
to work across the Identity and Consent domain, gathering and translating both technical and functional requirements into business and customer outcomes while collaborating with cross-functional teams to deliver secure, scalable solutions.
The role involves supporting and enhancing identity, authentication (including MFA), and consent capabilities, with a focus on CIAM, cybersecurity practices, and platforms such as Okta or similar technologies.
Key Responsibilities:
• Gather and translate both technical and functional requirements into clear business and customer outcomes within the Identity and Consent domain.
• Collaborate with cross-functional teams including Product, Architecture, Development, and QA to deliver high-quality solutions.
• Support the enhancement of authentication and security capabilities, including ongoing improvements to multi-factor authentication and platform upgrades.
• Deliver and integrate identity and consent services, including customer preference management and consent-related features across digital platforms.
Required Skills:
• 5–7+ years’ experience as a Technical Business Analyst, with both technical and functional expertise
• Solid Customer Identity and Access Management (CIAM) or similar experience
• Experience with Okta IAM or similar identity and access management technologies is preferred
• Cyber Security exposure
• Strong communication skills with the ability to engage both technical teams and business stakeholders
• Experience in insurance, financial services, or a related industry is a plus
For more information or for a confidential discussion, please contact Gian
directly via gian.guanzon@peoplebank.com.au
quoting reference 270503.
To apply please click the 'Apply Now'
button.
Peoplebank
and Leaders IT
are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Technical Business Analyst (CIAM)
Technical Business Analyst (CIAM)
Location:
Sydney
Work Type:
Contract
Industry:
Business & Systems Analysts
Contact Name:
Gian Guanzon
Contact Phone:
02 9054 4792
Date Published:
16-Apr-2026
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