About the Role: Our Federal Government client, is seeking a Senior Unified Communications Engineer (Senior Infrastructure Engineer – EL1 equivalent). This is a long-term contract role with an initial 12-month contract, plus two extension options of 12 months each, located in the ACT. The role operates in a hybrid arrangement, with candidates required to work full-time on-site at 51 Allara Street, Canberra City, with ad-hoc work-from-home available at client's discretion.
As the selected candidate, you will:
- Identify and document business, functional, and technical requirements for Unified Communications (UC) solutions.
- Provide subject matter expertise for the design and implementation of scalable, secure UC capabilities.
- Develop UC roadmaps in collaboration with architecture, cybersecurity, and internal stakeholder teams.
- Design, implement, and support communication, collaboration, and networking systems.
- Maintain UC platforms including telephony, collaboration tools, messaging, PBX, mobile devices, and voice/video conferencing systems.
- Create and maintain policies, procedures, and training documentation.
- Research emerging technologies to inform procurement and development decisions.
- Collaborate across projects to ensure architectural alignment and operational consistency.
- Provide expert-level troubleshooting, diagnostics, and support for UC system upgrades.
- Contribute to operational strategies and best practices to enhance performance and reliability.
- A minimum of 10 years’ experience designing, deploying, and managing Unified Communications systems.
- Strong stakeholder management and client service skills.
- Proven ability to articulate technical detail through detailed design and implementation documentation.
- Highly developed diagnostic and problem-solving skills.
- Demonstrated ability to work effectively as part of a collaborative technical team.
- Excellent written and verbal communication skills.
- A Bachelor’s degree in Computer Science, Communications, or a related discipline.
- A broad understanding of whole-of-government ICT direction and emerging technologies.
- Hands-on experience in the day-to-day operation of UC systems, including voice, video, and VoIP.
- A strong understanding of the ASD Essential Eight and experience contributing to ICT security accreditation.
- Experience with current and emerging networking and collaboration technologies.
Client will not sponsor new or upgraded clearances for this position.
Benefits of being a Peoplebank candidate:
- Personalised Attention: You’ll be assigned a dedicated Account Manager to support your unique needs.
- User-Friendly Services and Ongoing Support: Easy online timesheet lodgement, plus full access to contractor care, payroll, and admin support throughout your contract.
- Choice and Flexibility: A wide variety of contracting options tailored to your preferences and circumstances.
- Industry-Leading Payroll Services: Enjoy the reliability of accurate, on-time weekly payments.
- Contractor Satisfaction Focus: Our goal is to be your top choice for IT contracting and permanent roles—with your success at the centre of everything we do.
Applications close: Friday, 09 January 2026
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
