Our client an iconic Australian organisation providing products and services to millions of customers. They are pioneering, progressive and are leaders in their field.
About the Role:
Responsible for monitoring, supporting, and maintaining enterprise LAN and WAN IP infrastructure across data centres, metropolitan campus environments, and regional branch/SOHO locations. The role involves ensuring network performance, reliability, and availability while providing operational support, troubleshooting, and maintenance across complex enterprise network environments.
Responsibilities:
- Monitor, support, and maintain enterprise LAN and WAN IP infrastructure.
- Perform network service activities during planned maintenance windows, including after-hours support where required.
- Manage incidents, tasks, and change activities through the ServiceNow ticketing platform.
- Diagnose, troubleshoot, and resolve complex network issues, escalating to senior engineers when necessary.
- Liaise with internal technical teams, telecommunications providers, and third-party vendors to support operational outcomes.
- Undertake hands-on network implementation, installation, and support activities on-site in Sydney.
- Coordinate, develop, and maintain WAN and LAN infrastructure projects across the organisation.
- Design and implement new network solutions to support evolving business and operational requirements.
- Provide Tier 2 and Tier 3 network support following project implementation and operational handover.
- Experience supporting and configuring firewall technologies such as Cisco ASA and/or Palo Alto.
- Exposure to multicast technologies and converged network services highly advantageous.
- Knowledge of network monitoring and management tools within enterprise environments.
- Experience with automation technologies such as Ansible desirable.
- Familiarity with wireless LAN infrastructure management and support.
- Understanding of Cisco ACI, Media Fabric, and IP multicast technologies advantageous.
- Strong troubleshooting, analytical, and problem-solving capabilities within complex network environments.
- Ability to work effectively across technical teams and support mission-critical infrastructure operations.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
