Our client is seeking a proactive and versatile Infrastructure & ERP Application Support Engineer to join their team in a pivotal role supporting both business-critical systems and underlying technology platforms.
This role is ideal for someone who loves solving problems, takes ownership, and enjoys being the go‑to person across both IT operations and business applications.
About the Role
You will provide end‑to‑end support across ERP business applications (Business Central desirable) and a broad range of infrastructure technologies, ensuring smooth operation, high availability, and outstanding user experience.
Working closely with internal stakeholders, you’ll support day‑to‑day incidents, deliver enhancements, and assist with ongoing improvement projects across the organisation’s systems landscape.
While there is flexability due to the nature of the role onsite 5-days a week is expected.
Key Responsibilities
- Provide Level 2–3 support for ERP systems (Business Central experience highly desirable)
- Deliver application support and troubleshooting for core business systems
- Manage and support Windows desktop and Windows Server environments
- Support virtualised systems using VMware
- Perform routine backup management and monitoring
- Troubleshoot and maintain Linux systems
- Support database environments and perform basic queries/maintenance
- Assist with software deployment and patching
- Work with cybersecurity tools to maintain safe and secure systems
- Collaborate with business users to resolve issues and enhance system functionality
- Participate in continuous improvement and small‑scale project work
Skills & Experience
- Previous experience in ERP application support (Business Central preferred)
- Strong IT support experience across infrastructure and applications
- Good database knowledge (SQL understanding advantageous)
- Windows Server & Windows desktop support knowledge
- Experience with VMware
- Exposure to Linux environments
- Understanding of backups, deployment tools, and cybersecurity solutions
- Solid troubleshooting and problem‑solving skills
- Excellent communication and stakeholder engagement skills
- Demonstrated ability to take ownership and follow issues through to resolution
Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
