This is an initial 6-month contract with strong likelihood of extension.
This role sits within an Enterprise Change function and will support large-scale transformation initiatives impacting people, process, and technology.
Ecommerce experience is a must-have for this position.
About the Role
As a Change Analyst, you will support the planning, analysis, and execution of change management activities across key programs. Working closely with Change Managers and Project Managers, you will play a critical role in impact assessments, stakeholder engagement, business readiness, and reporting.
Key Responsibilities
- Support development of change strategies and integrated change plans
- Conduct current and future state analysis
- Identify and assess business impacts across people, process, and technology
- Maintain change impact, risk, and stakeholder registers
- Support stakeholder engagement planning and execution
- Assist in business readiness assessments and reporting
- Develop and coordinate change communications and collateral
- Support training needs analysis in partnership with L&D teams
- Coordinate workshops, forums, and change network sessions
- Monitor risks and escalate issues impacting change delivery
- Ensure governance artefacts and reporting are maintained
- Proven experience in ecommerce environments (mandatory)
- 4+ years’ experience in Change Management roles
- Experience supporting end-to-end project delivery (Agile and/or Waterfall)
- Strong analytical capability — able to translate complex information into clear insights
- Experience conducting change impact assessments and stakeholder analysis
- Familiarity with change methodologies (Prosci/ADKAR or equivalent)
- Strong communication skills — written and verbal
- Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
- Experience working in fast-paced, ambiguous environments
- Prosci certification (or equivalent)
- Experience working across enterprise digital transformation programs
- Exposure to governane reporting and business readiness frameworks
- 6-month initial contract with strong extension potential
- Opportunity to work on large-scale enterprise transformation
- Collaborative, customer-first culture
- Hybrid working flexibility
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
