We are working in partnership with an Australian financial organisation for multiple ServiceNow Configuration Manager opportunities.
About the role
You would be involved in:
- Configure and manage ServiceNow CMDB, ensuring accurate asset and service mapping.
- Implement and optimize auto-discovery to enhance real-time tracking of IT assets.
- Define and enforce CMDB governance policies and best practices.
- Collaborate with IT and business teams to align CMDB configurations with operational needs.
- Troubleshoot and resolve configuration issues, ensuring system integrity.
- Oversee and deliver training sessions to upskill the existing team on CMDB management and best practices.
- Ensure compliance with ITIL processes and maintain configuration data quality.
To be successful for the role, you would ideally be:
- Proven experience as a Configuration Manager specializing in ServiceNow CMDB.
- Strong knowledge of ServiceNow Discovery and IT asset management.
- Experience in CMDB governance, data integrity, and process automation.
- Ability to train and mentor teams on CMDB best practices and tools.
- Strong problem-solving skills with a strategic and detail-oriented approach.
- ITIL certification (preferred but not mandatory).
If you are looking for the next step in your career, please APPLY NOW.
For any further questions or information, please contact Patrick Fraser-Schmuki on 03 8080 7213 and quote job #268788
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
