- 12 months initial contract with potential extension
- Based in the East Perth location
- Lead enterprise-wide ICT change with real impact
Job Overview
We are seeking an experienced Organisational Change Manager (OCM) to support the successful implementation of a large-scale enterprise ICT transformation initiative. This role will be responsible for driving business readiness, managing stakeholder engagement, and ensuring minimal disruption as systems, processes, and teams transition to a new operational state.
As the organisation moves from pilot into broad deployment, the OCM will play a critical role in aligning business processes, support models, and change strategies to enable a smooth, coordinated transition across multiple stakeholder groups.
Key Responsibilities
- Lead the design and execution of change management plans, communication strategies, and stakeholder engagement activities.
- Collaborate with ICT, business support teams, and vendors to align operational readiness and service handover milestones.
- Identify, analyse, and manage change impacts to ensure teams are prepared and supported throughout the transformation.
- Facilitate workshops, stakeholder consultations, and feedback loops to maintain engagement and address concerns.
- Provide guidance on transition activities, ensuring processes, people, and systems are aligned to support ongoing operations post-deployment.
Skills & Requirements
- Proven experience as an Organisational Change Manager, ideally within enterprise ICT projects.
- Solid understanding of ITIL service management frameworks and service transition processes.
- Demonstrated ability to manage vendor relationships and work cross-functionally with technical and non-technical teams.
- Strong interpersonal, written, and verbal communication skills, with the ability to explain complex concepts to varied audiences.
- Experience facilitating requirements elicitation, impact assessments, and change readiness planning.
Success in the Role Will Be Measured By
- Positive stakeholder feedback and business satisfaction.
- On-time delivery of change-related milestones aligned to the program plan.
- Measurable user readiness and adoption.
- Effective communication and engagement across impacted teams.
- Delivery of high-quality support transition documentation and plans.
If you are interested and possess the right experience, please apply now via the link below.
Contact: Maria Hecto – 08 9423 1407 - (Job reference: 266937)
