Join a leading organization
Initial 12 Months Contract with view to extend (Competitive Daily Rate)
Sydney based, 2-3 days on-site / 2 days WFH (hybrid flexibility)
We are seeking Mid and Senior Microsoft Dynamics 365 Functional Consultants
to join our clients’ growing team. You will play a key role in designing, configuring, and delivering Dynamics 365 Customer Service solutions that transform business processes and enhance stakeholder engagement.
This is an exciting opportunity to work in a collaborative, Agile environment, supporting enterprise-level projects and contributing to meaningful digital transformation initiatives.
Key Accountabilities
• Develop requirements and solution designs for Microsoft Dynamics 365 Customer Service applications.
• Analyse and understand complex business problems, with experience in finance industry highly desirable.
• Lead or support data modelling, process design, configuration, and customisation.
• Apply best practices in development, deployment, and testing.
• Assist in training, UAT, and stakeholder engagement.
• Present complex information clearly to diverse audiences.
• Resolve client and stakeholder queries with strong analytical and problem-solving skills.
• Work independently with accountability for outcomes, while supporting team members in evaluating technical alternatives.
Qualifications & Experience
• Solid Microsoft Dynamics 365 CRM Functional Consultant / Analyst relevant experience
• Relevant tertiary qualifications in Information Technology, Engineering, or Business
• Proven experience with Dynamics 365 platform, solution design, and delivery
• Experience in performing high-level configuration and customisation
• Experience working in Agile environments
• Strong interpersonal, communication, and stakeholder engagement skills
• Demonstrated business acumen, resilience, and customer service excellence
• Microsoft Dynamics 365 certification (highly desirable)
• (For Senior Consultant) Must have experience in leading functional specialist in enterprise environment
Due to the work rights requirements for this role, candidates must be an Australian Citizen, with ability and willingness to obtain security clearance.
For more information or for a confidential discussion, please contact Gian
directly via gian.guanzon@peoplebank.com.au
quoting reference 269026.
To apply please click the 'Apply Now'
button.
Peoplebank
and Leaders IT
are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Mid and Senior Microsoft 365 functional consultant
Mid and Senior Microsoft 365 functional consultant
Location:
Sydney
Work Type:
Contract
Industry:
Business & Systems Analysts
Contact Name:
Geetha Menon
Contact Phone:
02 9409 4708
Date Published:
19-Nov-2025
Share this job
