Our client an iconic Australian organisation providing products and services to millions of customers. They are pioneering, progressive and are leaders in their field.
About the Role:
The Learning Designer will work closely with Process Owners, Business Analysts, Pillar Leads, Senior Change Managers, and technical teams to translate business requirements and real-world scenarios into engaging and effective learning solutions designed for diverse audiences.
Responsibilities:
- Design, develop, and deliver learning materials aligned with the Horizon Learning strategy.
- Create key training artefacts and interventions to support business initiatives.
- Develop instructional content and modules for both in-person and digital delivery.
- Produce engaging learning content, including eLearning modules, training guides, quick reference guides, and other supporting materials.
- Facilitate and deliver training sessions to super users and end users, supporting user acceptance testing and successful adoption.
- Maintain and update training records and trackers to monitor progress and ensure compliance with processes.
Skills and Experience:
- Proven experience in designing, developing, and delivering learning interventions within complex, fast-paced ERP programs across multiple sites.
- Demonstrated capability in creating digital learning content to support large-scale technical transformation programs.
- Skilled in engaging stakeholders to gather learning context, align requirements, and secure agreement on learning interventions.
- Exceptional communication skills with the ability to simplify and prioritise complex issues for diverse audiences.
- Proactive, resourceful, and committed to delivering high-quality learning solutions and positive end-user experiences.
- Experience with WalkMe digital adoption tools preferred; familiarity with other DAP tools will be considered.
- Strong knowledge of adult learning principles and instructional design methodologies.
For a confidential discussion, please contact Pravin on pravin.manandhar@peoplebank.com.au quoting reference 268902.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
